Terms and Conditions


Once the item has shipped, you will be provided with a tracking number & verification email for your order. We usually shipped within 2 business days after payment is made.

Orders ship Monday thru Friday. Our last pickup Monday thru Thursday is 3:45pm EST and Friday at 12 noon.

We sell our items through many venues – our website, eBay, Audiogon and our retail showroom. There may be a very rare case where the item is sold on one venue and you placed an order for it from another venue. In which case, priority is given to the first buyer. We do not charge nor collect money up front on any orders unless we get in touch with you first and an invoice is issued out.

For international orders, declared and custom values will be the purchase value. If you want us to declare it at a lower value, please contact us prior to ordering the item.

Credit Cards & eChecks are accepted through PayPal: Your order will ship after the payment has cleared.

Orders are only shipped to confirmed/verified PayPal addresses. We reserve the right to cancel and refund a purchase if this criteria is not meet. The only time we make that exception is when payment is made via wire transfer.

KAHL Audio is a Verified PayPal Member to ensure safety, protection and peace of mind when paying for your order. As a brick and mortar store in Fort Lee, New Jersey, customers can always come down and audition their products prior to buying. Just check on our store opening hours. We are also a Better Business Bureau accredited business with an “A” rating.

We have a 100% rating on both Audiogon and eBay and intend to keep it that way. This is our dedication to our customers.
Sales tax (7%) will be applied to orders for New Jersey customers only.

 

A little bit more about our business

 

PRODUCT INFO: All items are fully tested and evaluated. If an item is not working properly, it will be mentioned in the listing. So read carefully. Cosmetic conditions will also be clearly laid out in the listing. But because everyone has a different standard, what is an 8/10 condition to me may be a 6/10 condition to you. So it is important you check out every picture on the listing. All pictures are of the actual item and taken just prior to listing it on eBay.

WHAT KIND OF PRODUCTS WE SELL: We are a used hifi store so everything is used. So no warranty of any kind is offered or expressed. If there is a balance factory warranty from the manufacturer, you should check with them to see if it’s transferable. See above paragraph, everything is tested prior to selling and if there is any issue, we would list it in the listing. So it’s important you read every word in our listing. Occasionally, we may get dealer demo units, NOS (New Old Stock) or dealer excess inventory. Again, you need to check with the manufacturer if they will continue to honor any kind of warranty to you.

PAYMENT INFO: PayPal payment is preferred and expected within 3 days after listing has closed.

SHIPPING: Item will be shipped within 24 hours of payment clearance except late Friday afternoon, Saturday, Sunday and Public Holidays. Tracking numbers will be provided on all shipments. We ship via FEDEX and USPS with insurance and signature required. If you don’t want signature required, please notify us before we ship the item. In the very rare event that an item arrives not as described in our ads, we will resolve the issue(s) with the customer to their satisfaction. Returns are not accepted for shipping damage. If somehow the item arrives damaged, the buyer will need to inform us immediately so that we can gets the claim process rolling. We will assist every way we can to get your money back. But this will be rare as we professionally pack every item that goes out to survive the rigor of shipping regardless of value. All orders will be insured and declared at full purchase value. If you want us to declare it at a lower value, you will need to fill out a form authorizing us to declare it at the amount you want us to and that you will assume all risk at the lowered value. And that includes insurance claim should the package be damaged or go missing during shipping.

RETURNS: There are absolutely no returns for any items shipped outside the United States. International purchases for all items are “as-is”. The buyer assumes all cost of return shipping and handling. The only variation of this is if the item you receive is not the item you bought. In the rare event you have a change of mind (buyer’s remorse) after receiving the item; we may take the item back under our buy back quote or impose a re-stocking of 20% of the original purchase price. Cost of return shipping is your responsibility. This is a case to case basis and not an outright offer to accept every and any returns back. This is why it is important to read our listing carefully. Everything and anything is described in it with all pertinent information for you to make an informed decision. If you have any questions, ASK!

PARTS OR REPAIRS: All items sold as parts or repairs are NOT returnable. Please read the listing carefully and understand what you are bidding/buying before committing.

 


LEGAL AGREEMENT

All content on this website (“Site”) is owned and operated by Kahl Audio, Inc. (“Kahl”) and is made available to you for informational purposes only. By accessing or using this Site, you agree to these terms and to our Privacy Notice. If you do not agree to these terms and Privacy Notice, you may not use this Site.

Your Use of the Site

Unless otherwise specified, the Site is provided for your personal and noncommercial use. You may not modify copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from the Site. You may display and electronically copy, download and print hard copy portions of the material contained on the Site for your own noncommercial use, provided that you do not modify or delete any copyright, trademark or other proprietary notices. Any other use of materials on the Site, including but not limited to the modification, reproduction, distribution, republication, display or transmission of the content of this Site, without the prior written permission is prohibited.

Any material, image, data or any other content, may or may not owned by Kahl or its licensors. You may not redistribute or sell the material, nor may you reverse engineer, disassemble or otherwise convert it to any other form usable by humans.

Material You Submit

You acknowledge that you are responsible for any submission you make, including the legality, reliability, appropriateness, originality and copyright of any such material. You may not upload to, distribute, or otherwise publish through the Site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable, or which may constitute or encourage a criminal offense, violate the rights of any party or otherwise give rise to liability or violate any law. You may not upload commercial content onto the Site.

Except for any personally identifiable information we may collect from you in accordance with our Privacy Notice, all remarks, suggestions, ideas, graphics or other information that you communicate to Kahl through this Site will become the property of Kahl, even if this agreement has terminated. Kahl and its designees will be free to copy, disclose, distribute, incorporate and otherwise use the materials you submit for any and all commercial or noncommercial purposes, without any obligation to compensate you or others for the materials.

Links to Other Sites

This Site may provide access to other Internet websites. Kahl does not control these sites, and you access them solely at your own risk. Kahl also does not endorse or approve any products or information offered at sites you reach through this Site. Check the Uniform Resource Locator (URL) address provided in your Internet browser to determine if you are still in this Kahl Site or have moved to another website.

Cautionary Language Regarding Forward-Looking Statements

This Site contains “forward-looking statements” as defined by the Private Securities Litigation Reform Act of 1995. These statements, at the time they were made, were based on then-current expectations of future events. If any of those underlying assumptions prove or have proven to be inaccurate or unknown or if risks or uncertainties materialize or have materialized, actual results could vary or already may have varied materially from Kahl’s expectations and projections in these statements.

Termination of this Agreement

This agreement is effective until terminated by either party. You may terminate the agreement at any time, by destroying all materials obtained from this Site, along with all related documentation and all copies and installations. Oravida may terminate this agreement at any time and without notice to you if, in its sole judgment, you breach any term or condition of this agreement. Upon termination, you must destroy all materials

Miscellaneous

If any provision of this agreement is unlawful, void or unenforceable; the remaining provisions of the agreement will remain in place. This is the entire agreement between you and Kahl regarding all aspects of your use of this Site.

PRIVACY POLICY

Protecting your privacy and ensuring that your personal data is held securely is very important to Kahl. We want you to be confident that we are looking after your interests and that is why we have set out our information practices in this Privacy Statement.

Introduction

This Privacy Statement will apply when you use our website to discover more information about Kahl and its products.
Privacy notice: collection & use of personal information

In general you can visit Kahl Audio’s website on the Internet without telling us who you are or providing data that personally identifies you. The information which we collect and store during normal use of the site is used to monitor use of the site and to help its further development. Such use does not result in any personally identifiable data being collected or stored.

A number of pages in this website give you the option to submit Personal Data and information to Oravida. Personal Data means any data related to an identified or identifiable person, such as your name, age, telephone number, email and mailing address (“Personal Data”). All such communications are not confidential. These pages contain explanations of how the Personal Data and information you submit to us using this website will be used. Whilst any application, request or enquiry you make, may be passed or made available to Oravida affiliates some of which will be based in countries that do not have data protection laws, all Oravida affiliates are required to comply with an internal Privacy Policy which requires that steps are taken to protect your Personal Data and for it only to be used for the purpose(s) for which it was submitted.

How we process & use your data

By submitting your Personal Data through this website, you shall be consenting to it being processed in the manner described above by Kahl Audio and our hosting organisation in the U.S..If you have submitted Personal Data through this website and wish us to cease using it for the purposes submitted, please contact us. Kahl Audio will not sell or share your information to any other companies.

Use of cookies

Kahl’s website may employ an industry-wide technology called cookies. A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer’s hard disk so that the website can remember who you are.

Controls for your privacy needs

Some modern browsers have a feature that will analyse website privacy policies and allow a user to control their privacy needs. These are known as ‘P3P’ features (Privacy Preferences Platform).

You can easily delete any cookies that have been installed in the cookie folder of your browser. For example, if you are using Microsoft Windows Explorer:

open ‘Windows Explorer’
click on the ‘Search’ button on the tool bar
type “cookie” into the search box for ‘Folders and Files’
select ‘My Computer’ in the ‘Look In’ box
click ‘Search Now’ Double click on the folders that are found
‘Select’ any cookie file
hit the ‘Delete’ button on your keyboard

The Interactive Advertising Bureau is an industry body which develops standards and guidelines to support online business processes. Its website gives further details about cookie, web beacons and suchlike, and explains how they can be managed and disabled.